Customer Service

PRICES SHOWN ON OUR WEBSITE ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Website Orders

Visa®, MasterCard®, Discover Card or American Express® accepted on orders placed for shipment within the U.S. and Canada. All Handling and Shipping charges will be added to the order. Payment will be made by secure credit card capture.

Sales Tax

AgPoint Precision Products is required by law to collect sales or use taxes imposed by certain state, or local governments. These rates are based on the location to which the shipment is delivered. As rates vary from state to state, orders placed within the website will be charged the correct percentage for that locality.

Shipments

All shipments are Ex-Factory. Shipping charges, local sales taxes or handling fees will be added at the Shopping Cart. We will ship via the method selected during the order process. Certain items require that we ship via commercial motor freight due to the size of the equipment. Some items may ship from a different location than our Illinois warehouse, therefore delivery times may vary based on shipping location to your site.

Return & Refund Policy

Please contact us for a Return Authorization Number before returning any goods. We will pay return shipping only on items wrongly shipped or defective. All other returns must be shipped at the cost to the purchaser. A 15% restocking fee is charged against the merchandise value. Original shipping and handling fees are not refunded for returns. All returned items must be in “new condition” or further repair charges will be charged. Special order items are not returnable. Any returns must be authorized and only within 10 business days after receipt of the goods. Refunds will be made to the same credit card charged on the original purchase, less the restocking charges, within 7 days from date of return to AgPoint Precision Products or the designated shipping location.

Privacy Policy

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